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BLACK NOVEMBER SALE! HURRY, WHILE STOCKS LAST!

Delivery Information

TV Wall Brackets have worked very hard to put in place an efficient and reliable Free Delivery service to most of the UK (see below), the cut off time for this is 4:00pm.

Delivery Area A (Majority of the UK)Charge
2 - 3 Working Day Delivery FREE
Delivery Area B - Standard 3 - 5 Working Days*Charge
PO30 - PO39, PO40 - PO41, TR21 - TR25, AB31 - AB38, AB41 - AB56, BT, IV1 - IV3, IV4, IV40, IV5, IV52 - IV54, IV6 - IV9, PA21 - PA29, PA30 - PA38, PH10 - PH19, PH20 - PH26, PH30 - PH31, PH4, PH40 - PH41, PH49, PH5, PH50, PH6 - PH9, GY (Guernsey), HS, IM (Isle of Man), IV41 - IV49, IV51, IV55 - IV56, JE (Jersey), KA27 - KA28, KW1 - KW9, PA20, PA41 - PA49, PA60 - PA69, PA70 - PA78, PH42 - PH44, ZE. Additional charges may be applied

Please note: The map shown on the left is a visual estimate of delivery charges. For accurate information regarding shipping information please see the table above.

More Delivery Info

The free delivery option is based on a 2 - 5 working day delivery service.

TV Wall Brackets take pride in every order we receive and will try our best to fulfil it to the best of our abilities and will assist you every step of the way with our friendly sales team.

Failed Deliveries

If Business Post can not deliver the item because no-one is home to receive the order, they will leave a card with a contact number detailing how to arrange a more convenient delivery date. If the courier receives no contact from you they will return the package to us after a period of approximately 5 working days. This may result in extra shipping costs being incurred for redelivery.

TV Wall Brackets advises that customers who forsee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If a delivery address needs to be changed after the checkout procedure, please call us and we will get this changed for you, however this may affect the speed of delivery.

Access

We reserve the right to refuse delivery if you have not informed us about any conditions that may affect the delivery access e.g. a flight of stairs, or, when the delivery company arrives they determine it is unsafe to make the delivery. You will have the choice of leaving the products on the ground floor\in the property, or the products will be taken away and any failed delivery charges that occur from the delivery company will be passed on to you.

The same applies to vehicle access; we must be made aware of anything that may restrict access to large vehicles such as a low bridge or narrow lanes.

Overseas Orders

We cannot take overseas orders through our website. To enquire whether we can ship to your country, call our expert customer service team on 0117 330 2277.

Returns Policy

If it seems that the product purchased is unsuitable for your TV, or you are missing parts, please call us on 0117 330 2277 and we will be very happy to identify the problem or offer you an alternative solution. Similarly, if you are having any problems fitting the product to your TV, we will transfer you to a dedicated helpline for your product, ensuring a complete after-sales service.

Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

TV Wall Brackets advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 0117 330 2277 and we will get this changed for you, however this may affect the speed of delivery.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

Hmso Goverment
 
*Republic of Ireland Postcodes are unavailable for delivery for certain products. You can collect from our Warehouse if you would prefer. Please contact us for more information.